Privacy Policy

This privacy policy notice is for the website old-river-garden-services.com and is provided by OLD RIVER GARDEN SERVICES LTD (Company number 14875642) with registered address at 151 Stubbins Lane, Ramsbottom, Bury, England, BL0 0PR. This policy explains how we control, process, handle, and protect your personal information while using this website, including your rights under current laws and regulations. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Types of Data We Collect

Website Cookies

This website uses cookies to enhance the user experience. Cookies are small files stored on the user's system that track, save, and store information about the user's interactions and usage of the website. Cookies allow the website to provide users with a tailored experience.

Users can manage cookie preferences by adjusting the security settings in their web browser to block cookies from this website and its external serving vendors.

This website also uses tracking software provided by Google Analytics, which uses cookies to track visitor usage. The software collects information about visitor engagement and usage patterns but does not store or collect personal information. For more information, you can read Google's privacy policy here.

Other cookies may be stored on the user's system by external vendors when the website uses referral programs, sponsored links, or adverts. These cookies are used for conversion and referral tracking and typically expire after 30 days. They do not store personal information.

Google Analytics

When you visit old-river-garden-services.com, we use Google Analytics, a third-party service, to collect standard internet log information and details of visitor behavior patterns. This information is processed in a way that does not identify individual visitors. We do not attempt to identify the identities of those visiting our website.

Mailing Lists

When you request a quotation, we collect personal information for the purpose of providing the requested quote, contacting you for additional information if needed, ensuring the accuracy of our records, and periodically checking your satisfaction. We do not rent or trade email lists with other organisations or businesses.

You can unsubscribe from our mailing list at any time by clicking the unsubscribe link in the emails or by emailing us at website@old-river-garden-services.com.

Access to Your Personal Information

You have the right to view, amend, or delete the personal information that we hold. To exercise this right, please email your request to our data protection officer at website@old-river-garden-services.com.

Your Individual Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
The right not to be subject to automated decision-making, including profiling

If you believe that we are not handling your data in accordance with the GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk. We handle subject access requests in accordance with the GDPR.

Contact

If you have any questions, comments, or requests regarding this privacy policy, please contact us at website@old-river-garden-services.com.